Fotozap Support

Knowledge Base

  1. New Articles 

    1. Delete Photos and Data
    2. Changing Language | Photo Page
    3. Uploading A Soundtrack
    4. Exporting Guest Data
    5. White Label vs Gray Label Option
  2. Account Creation and Apps 

    1. Setting Up A New Account
    2. Download the Fotozap Apps
    3. Basic App Troubleshooting
    4. Compatible Hardware - iOS and Android
    5. Resetting your password
  3. Capture App: Fotozap Booth 

    1. Using Fotozap Booth
    2. Useful iOS Settings for iPads Used in a Kiosk
  4. Capture App: Fotozap Camera 

    1. Using Fotozap Camera
    2. Collecting survey data in the Camera app
    3. Built-in 20-Minute Delay in the Delivery of Photos and Videos When the Same Email Address or SMS is Repeatedly Used
  5. Capture App: DSLR Cameras 

    1. Using a DSLR with the Fotozap Camera app
    2. DIY hardware needed to shoot DSLR photos with the Fotozap Camera App
    3. Setting up Fotozap Camera for Android for DSLR use
  6. Capture App: Fotozap Scanner 

    1. Using Fotozap Scanner
    2. Fotozap Scanner: Printing
    3. Designing your photo access cards
  7. Admin Site: Customize Tab 

    1. Creating your image overlay or frame
    2. Tips for creating a cinematic video filter
    3. Creating Attract Screens For The Photo Booth
    4. Customizing Online Delivery Options
    5. Augmented Reality Masks
  8. Admin Site: Manage Staff & Devices 

    1. Questions From Event Attendees
    2. Assign Devices to Promotions
    3. Registering A New Capture Device
    4. Assign Staff to Promotions
    5. Manage Admin Site Users
  9. Admin Site: Results Tab 

    1. [Video] How to View Reporting in the 'Results' Section of the Admin Site
    2. Viewing your photos
    3. Tracking Results by Individual Staff Member (photographer)
    4. Set up Google Analytics for your Fotozap site
    5. Facebook Pixel Set-Up
  10. Website: Domain 

    1. Switching your microsite to your own domain name
    2. Changing the sender "FROM" email address
  11. Admin Site: Delivery/Social Galleries 

    1. Transferring uploaded photos to a Facebook Album
    2. Downloading photos to Dropbox
    3. Feeding Campaign Photos to Tint
    4. Exporting images using the RSS feed (such as to Zapier)
    5. Displaying a Social Gallery on an Event Screen
  12. Onsite Setup 

    1. Setting up the portable photo booth
    2. Adding an external microphone to an iPad lightning port
    3. Hardware to Connect an iPad to Ethernet
  13. Delivery: Printing 

    1. Connect an iPad to WPS Pro Print Server While Uploading With Cellular Data
    2. Airprint Printing from Fotozap
  14. All articles 

    1. Setting Up A New Account
    2. Uploading photos from PC or Mac computers
    3. Switching your microsite to your own domain name
    4. Questions From Event Attendees
    5. Transferring uploaded photos to a Facebook Album
    66 articles 

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